Here Are 5 Great “Touch Free” Tips For Enticing Visitors At Your Trade Show Booth

With COVID-19, trade show norms like shaking hands and engaging with interactive displays become less common, your booth, approach and giveaways should probably follow suit. But how do you turn your trade show booth from hands-on to hands-free? Here are a few tips.

#1: BYOD (Bring your own device)

Over 85% of Canadians have a smartphone, which means the easiest way to reach out to passersby may be through their own devices. You can:

  • Let them be the first to download a new app that offers information, games, or other opportunities.
  • Place QR codes throughout the booth that direct visitors to web pages or videos that provide more information—or even a demonstration.

#2: Make everything scannable

While collecting business cards in a fishbowl or handing out pamphlets to passersby have been a trade show staple, phones, apps, and digital codes can replace many of these marketing opportunities. For example, you can:

  • Scan their badge to collect contact information from anyone who wants to speak to you.
  • Create QR codes and display them in your booth, allowing anyone who scans the codes to have a pamphlet sent to their phone or email address.

#3: Interact with voice control

As smart speakers continue to grow in popularity, more people have gotten comfortable using voice commands—whether they’re looking to be entertained or just need to set a timer.

Creating presentations that incorporate a voice command, such as “Show me the latest services” (or products), to demonstrate important features or value-added services on cue can be a fun way to boost your demo’s wow factor.

#4: Scroll with gesture control

To share a lot of information in a limited space, you may have previously handed booth visitors a tablet that allowed them to swipe through slides, pictures and other enticing information. When you need to share that level of detail—but want people to be able to scroll touch-free—consider adding large screens to your booth and including gesture control.

By offering information that can be flipped through with the wave of a hand, you’ll not only let people absorb critical information at their own speed, you may even catch other interested readers with great photos, design work or animations.

#5: Offer touchless game opportunities

Games, raffles and cool promotional items have always been fun ways to catch and keep attention at a trade show. And thanks to touch-free options, they still are. Consider:

  • Spin the wheel: Spin a prize wheel for everyone who provides their contact information from their ID badge. Whether you spin the wheel for them or use a digital prize wheel that can be spun with a stylus pen which they get to keep, spin to win is always fun. To keep things touch-free, you can email or text booth visitors an offer for 10% off your products or services. Or mail them a physical trade show giveaway, like a flashlight or a tote bag.
  • Social media raffle: Have people take a selfie in front of your booth and share it on social media with a specialized hashtag for a chance to win a larger prize, like a basket of your products, or trip to somewhere.
  • Trivia: Create some friendly competition by having people answer trivia questions about your company (with answers that are cleverly hidden in your booth).

Although creating new experiences with your display might pose a challenge, it also provides an exciting opportunity. By incorporating hands-free trade show display ideas, you’ll be able to catch the attention of potential customers in new ways. If you are looking for some touch free solutions or giveaways for your participation in an upcoming trade show, why not get in touch with us and we can offer you a range of cost effective and economical possibilities.

How To Connect With Your Customers When In Person Gatherings Are Being Postponed Or Cancelled

Since so many in-person gatherings are being postponed or cancelled, many businesses may have found themselves looking for trade show alternatives. With products to share and customers to meet, organizations of every size are finding new opportunities to fill the void left by the lack of live events.

The good news is that there are multiple ways to connect with customers right now. Here are a few techniques and marketing promotional products that can help get you started:

Create a webinar
Have expertise on a topic that would interest potential customers? Want to do a presentation on the benefits of your newest product or service? Offering a webinar is a great way to capture attention. It also helps build your brand with customers who are genuinely interested in what you have to offer. Increase attendance with a thank-you gift, like a branded water bottle for participants.

Write an article for publication
Have you recently solved a problem for a major customer? Or developed a product innovation you want to share? As a trade show alternative, consider creating a case study for your website or writing an article for a popular trade publication that shares the who, what, when, where, why and how of your accomplishments—and what they could mean for other potential clients.

Turn relationships into leads
While trade shows give you the opportunity to catch the eye of potential customers, asking your current clients for referrals can also put you in touch with new customers. Asking for referrals has other benefits as well: People referred by a friend are four times more likely to buy. B2B companies with referrals have a 70% higher conversion rate. Remind customers of your referral program periodically via email or social media. And be sure to thank them by sending a custom wrapped chocolate bar or a marketing promotional product, like a gift basket made with a cooler or picnic basket.

Contact us for any promotional or stationary item your business may require for future events.

Customer Retention Tips That Bring Customers Back For More

Customer retention
Photo by Clem Onojeghuo on Pexels.com
Turning first-time customers into repeat customers is a critical business builder. After all, it’s estimated that 68% of sales come from existing customers. We have tips—and some giveaway ideas—that will help you turn every customer interaction into a long-term business relationship.

Share information
Connections can be built in many ways. Sharing useful information with your customers regularly reminds them of your company and creates an opportunity to make a new sale. Depending on your customer list, you could send a printed piece, an e-newsletter, or both. Use this customer retention tip to share news, product updates, information about new products, and more.

Hold contests and promotions
Contests are a great way to drive engagement, as they give customers a reason to check in regularly. Try these ideas:Ask people to share a photo with one of your products on social media and tag your organization. Offer prizes for the best, most creative or funniest photo.Share a post on social media and ask people to like, comment or share for a chance to win a cool prize. Customer giveaways, like a travel cooler, insulated jacket or wireless ear buds, will get people excited to participate.

Host a learning event
Holding a learning event offers value to your customers—and these opportunities work equally well in-person or as a webinar.If you do hold a virtual event, maximize your audience by promoting the event at least two weeks in advance. The best time for virtual events is mid-week (Wednesday or Thursday) and in the middle of the day. Keep your event to about an hour and remember to include time for questions. Thank people for signing up early or for attending with a customer giveaway like a notebook and pen. Be sure to follow up with attendees and people who missed the event. Provide a link to a recorded version of the webinar and slides, and make sure they know you’re available if they have questions.

Consider win-back programs
Customers leave companies for many reasons. Win-back programs focus on discovering why and inviting them back. Reach out to customers you haven’t heard from in a while and strive to fix any issues they bring up.

If it’s about pricing
Create a special offer with a one-time discount or a loyalty program.

If your product doesn’t meet a particular need
See how their needs have changed—maybe you have another product or service that is a better fit.

Create convenience
Making your products or services easier to buy can bring customers back again and again. Consider that 86% of buyers say they are willing to pay more for a better customer experience. Send out a survey that asks what would make the buying process easier and offer ideas like:A subscription service that auto-sends needed products on a monthly, quarterly or annual basis. An app that allows them to purchase via their phoneEmail reminders when it’s time to purchase againA loyalty program that provides discounts or free productsOffer a gift to everyone who responds. A useful stylus tool is a great choice.

Customer relationships build your business
Putting a few customer retention tips into practice will help you build loyalty and bring clients back again and again. Good luck!